Terms and Conditions
Last Updated: 15 Sep 2026

These Terms and Conditions govern your use of the website https://www.ovtt.in/ and the travel-related services provided by .
By accessing our website, submitting an enquiry, requesting a quotation or making a booking through us, you agree to be bound by these Terms and Conditions.

Please read them carefully before making a booking.

1. About Our Services

Om Varahi tours and travels provides tour planning and travel-related services, including customised and packaged tours.
Depending on the selected package, our services may include arrangements for:

• Accommodation

• Transportation

• Sightseeing

• Tour guides

• Activities

• Local experiences

• Transfers

• Other travel-related services

The exact services included in a booking will depend on the quotation, itinerary or booking confirmation provided to the customer.

2. Tour Information

We make reasonable efforts to ensure that information displayed on our website is accurate and up to date.
However, destinations, attractions, accommodation, transportation, activities, operating hours, routes and other travel services may change due to circumstances beyond our control.

Website information should therefore not be treated as a guarantee that a particular attraction, activity or service will always be available.

3. Enquiries and Quotations

Submitting an enquiry does not automatically constitute a booking.
A quotation may be prepared based on:

• Number of travellers

• Travel dates

• Destination

• Duration

• Accommodation requirements

• Transportation

• Activities

• Other requested services

Prices provided in a quotation may be subject to change until the booking is confirmed.
A booking becomes confirmed only after the required payment and confirmation process has been completed.

4. Booking Confirmation

Customers must provide accurate information when making a booking.
This may include:

• Names of travellers

• Contact information

• Travel dates

• Number of travellers

• Accommodation requirements

• Other information required for the booking

The customer is responsible for checking the booking confirmation and informing us promptly of any errors.

5. Pricing

Tour prices may depend on:

• Travel dates

• Number of travellers

• Accommodation

• Transportation

• Activities

• Availability

• Seasonal demand

• Supplier pricing

• Taxes and applicable charges

Unless specifically stated otherwise, a quotation does not guarantee a price until the booking has been confirmed.
Any additional services requested after confirmation may result in additional charges.

6. Payment

Payment terms will be communicated to the customer during the booking process.
Depending on the tour, payment may require:

• An advance payment

• A partial deposit

• Full payment before travel

• Additional payments according to agreed milestones

The booking is subject to the payment terms stated in the relevant quotation or booking confirmation.

7. Accommodation

Accommodation is subject to availability and the specific booking confirmation.
Hotel photographs, descriptions and ratings shown on our website or provided during the booking process are intended for general information.
Room allocation, facilities, views and specific hotel services may vary.
Special requests such as adjoining rooms, specific room views, early check-in or late check-out are subject to availability and
cannot be guaranteed unless expressly confirmed.

8. Transportation

Transportation arrangements will depend on the selected itinerary.
Vehicle type, seating capacity, route and driver arrangements may vary according to availability and operational requirements.
Travel times are estimates and may be affected by:

• Traffic

• Weather

• Road conditions

• Local restrictions

• Delays

• Natural events

• Other circumstances beyond our control

9. Activities and Attractions

Activities included in a tour may be subject to:

• Weather conditions

• Safety requirements

• Local operating conditions

• Availability

• Age restrictions

• Health or fitness requirements

• Government or local authority restrictions

An activity may be changed, postponed or cancelled when circumstances make it unavailable or unsafe.

10. Customer Responsibilities

Customers are responsible for:

• Providing accurate booking information

• Arriving at agreed meeting points on time

• Following reasonable instructions from guides and service providers

• Respecting local laws and customs

• Taking reasonable care of personal belongings

• Following applicable safety requirements

• Obtaining required travel documents

• Informing us of relevant travel requirements before booking

Customers are responsible for any consequences arising from inaccurate or incomplete information supplied by them.

11. Travel Documents

Customers are responsible for ensuring that they possess all required travel documents.
Depending on the trip, this may include:

• Government-issued identification

• Passports

• Visas

• Permits

• Tickets

• Travel insurance documentation

• Other documents required for travel

We may provide general assistance or information where appropriate, but the customer remains responsible for ensuring that all required documents are valid.

12. Travel Insurance

We strongly recommend that customers obtain appropriate travel insurance before travelling.
Travel insurance may provide protection against circumstances such as:

• Trip cancellation

• Medical emergencies

• Travel delays

• Lost baggage

• Personal belongings

• Other unforeseen events

Customers should carefully review the coverage and exclusions of their insurance policy.

13. Changes to the Itinerary

Customers may request changes to their itinerary.
Changes are subject to:

• Availability

• Supplier policies

• Additional costs

• Timing

• Operational feasibility

Any additional charges resulting from customer-requested changes will be communicated where reasonably possible before the change is confirmed.

14. Changes by Us or Our Suppliers

In some circumstances, an itinerary or service may need to be changed due to operational, weather, safety, supplier or other reasons.

Where reasonably possible, we will seek to provide a suitable alternative.
Additional costs or refunds resulting from such changes will depend on the circumstances and the applicable supplier terms.

15. Force Majeure

We are not responsible for failure or delay in providing services where caused by circumstances beyond our reasonable control.
These may include:

• Natural disasters

• Severe weather

• Floods

• Earthquakes

• Landslides

• Government restrictions

• Political disturbances

• Strikes

• Civil unrest

• Transport disruptions

• Epidemics or pandemics

• Road closures

• Security events

• Other unforeseen circumstances

In such situations, available alternatives, credits or refunds will depend on the relevant suppliers and applicable booking terms.

16. Personal Belongings

Customers are responsible for their personal belongings during travel.
We recommend that valuable items and important documents are kept secure.
Om Varahi tours and travels is not responsible for loss, theft or damage to personal belongings except where liability cannot legally be excluded.

17. Health and Fitness

Customers should consider their own physical condition and travel requirements before participating in activities.
Certain activities may involve physical exertion, uneven terrain, water, altitude or other risks.
Customers are responsible for informing us before booking if they have special requirements that may affect the suitability of an itinerary or activity.

18. Website Content

The content of our website is provided for general information and travel planning purposes.
We may update, modify or remove website content without prior notice.
We do not guarantee that every page, photograph, description, price or piece of information will always be complete, current or error-free.

19. Intellectual Property

Unless otherwise stated, website content including text, photographs, graphics, logos, designs and other materials is owned by or licensed to Om Varahi tours and travels. You may not reproduce, distribute, modify, copy or commercially use website content without prior written permission, except where permitted by applicable law.

20. Limitation of Liability

To the extent permitted by applicable law, Om Varahi tours and travels will not be responsible for losses resulting from circumstances outside our reasonable control.
Our responsibility for third-party travel services will be subject to the terms and limitations imposed by the relevant service providers and applicable law.
Nothing in these Terms and Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.

21. Complaints

If you experience an issue during your trip, please notify us or the relevant service provider as soon as reasonably possible.
Prompt notification may allow the issue to be investigated and addressed while you are still travelling.
Formal complaints should be submitted to: info@ovtt.in with details of the booking and the issue experienced.

22. Privacy

Your personal information is handled in accordance with our Privacy Policy.
Please review our Privacy Policy for information about how we collect, use and protect personal information.

23. Changes to These Terms

We may update these Terms and Conditions from time to time.
The latest version will be published on this website with the updated date.

24. Governing Law

These Terms and Conditions shall be governed by the laws applicable in Chennai (India/Tamil Nadu), unless otherwise required by applicable law.
Any disputes shall be subject to the applicable courts or dispute-resolution mechanisms of Chennai.

25. Contact Us

If you have questions about these Terms and Conditions, please contact:
Om Varahi Tours and Travels
Address: 47, Kannagi Street, Sri Ganapathy Nagar, Shiva Shankar Nagar, Nagalkeni, Chromepet, Chennai, Tambaram, Tamil Nadu 600044, India
Email: info@ovtt.in
Phone: +91 89030 15848/ +91 93631 49692
Website: https://www.ovtt.in